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Free returns:
The first return for EVERY order is free! To avoid additional shipping costs and minimize the environmental impact of multiple returns, we suggest that you select the items you wish to return together.
All eligible items can be returned in their original condition within 90 days of purchase for a full refund.
Price adjustment:
Items purchased from HelloFaizi are eligible for our price adjustment policy. HelloFaizi will provide the price difference in the currency that the order was paid in if the list price of the item purchased was reduced within 30 days of purchase in the same country or region. The shipment of your order will not be affected by applying for a price adjustment before you receive your item(s). You can request a price adjustment refund by selecting the relevant order in 'Your Orders' and clicking on the 'Price adjustment' button.
Items that are on clearance, promotions or no longer available, etc. may not be eligible for our price adjustment policy. Fees, including but not limited to shipping fees, will be excluded for any price adjustment calculation. HelloFaizi reserves the right to the final interpretation of our price adjustment policy, the right to modify the terms of this policy at any time, and the right to deny any price adjustment at our sole discretion.
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Free shipping
Free standard shipping on items shipped from HelloFaizi.
Free express shipping on items shipped from HelloFaizi over $129.
Get a $5.00 credit (standard shipping) or a $13.00 credit (express shipping) for late delivery.
HelloFaizi has free shipping thresholds only on orders shipped by HelloFaizi. These thresholds allow us to offer a wider range of items, including smaller and more convenient sizes, as well as prioritize environmentally friendly shipping methods. These thresholds are detailed before you submit your order.
Providers that ship from local warehouses offer free shipping when certain thresholds are met. Free shipping is usually available for orders over $30 from a single provider but may change from provider to provider.
Terms and Conditions
Welcome to Hellofaizi! By accessing our website and purchasing our products, you agree to comply with the following terms and conditions.
1. Acceptance of Terms
By using our site, you acknowledge that you have read, understood, and agree to these terms. If you do not agree, please do not use our services.
2. Changes to Terms
We reserve the right to modify these terms at any time. Changes will be posted on this page, and your continued use of the site constitutes acceptance of those changes.
3. Product Information
We strive to provide accurate product descriptions. However, we do not warrant that product details or any content on our site is accurate, complete, or error-free.
4. Pricing and Availability
Prices for our products are subject to change without notice. We cannot guarantee the availability of any product listed on our site.
5. Order Acceptance
We reserve the right to refuse or cancel any order for reasons including, but not limited to, product availability, errors in pricing, or suspected fraud.
6. Payment Terms
All payments must be made at the time of purchase. We accept various forms of payment and use secure methods to process transactions.
7. Limitation of Liability
Hellofaizi will not be liable for any indirect, incidental, or consequential damages arising from your use of the site or purchase of products.
8. Governing Law
These terms shall be governed by and construed in accordance with the laws of [Your State/Country], without regard to its conflict of law provisions.
9. Contact Information
If you have any questions regarding these terms, please contact us at customer@example.com.
Thank you for choosing Hellofaizi!